You can contact our Customer Care Agents at any time during normal working hours, 9.30am to 5.30pm Monday to Friday by telephone on 020 8208 7720 or by email CustomerCare@Directschoolwear.co.uk. We will respond to your email as quickly as possible but certainly within two working days.

Please feel free to contact our Customer Care Agents:

• When you want help or advice with items on this website
• When you have any queries about the order you have placed
• When you have any queries about the delivery of your order e.g why hasn’t it arrived yet?
• If you wish to complain about any aspect of our product(s) or service

If you call and all our Customer Care Agents are busy, please leave a message and one of them will get right back to you as quickly as possible.

You can also contact us as follows:

Sales:
sales@directschoolwear.co.uk

Customer Care:
CustomerCare@directschoolwear.co.uk

Complaints:
If you are not happy with the solution offered by Customer Care, please contact michael@directschoolwear.co.uk

Webmaster:
harry@magicgroup.co.uk – Harry cannot help you with product or order enquiries

Telephone:
020 8208 7720
Lines are open Monday to Friday 9.30 am to 5.30 pm

Fax:
020 8208 7708
Lines are open 24/7

Other relevant information:
This site is owned and operated by The British Connection Ltd T/A Direct Schoolwear

Company Registration No: 3034893
VAT No: GB 662 5521 39
Data Protection Registration No: Z9982612